Terms and Conditions
These Terms and Conditions govern your use of the Smart Rafiki website and services operated by Rafiki Innovation Limited ("Rafiki", "we", "us"). By accessing or using our services, you agree to be bound by these terms.
1. Eligibility and Accounts
You must be at least 18 years old to create an account or make purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Orders and Payments
All orders are subject to acceptance and availability. Prices and promotions may change without notice. We reserve the right to refuse or cancel any order in our discretion.
3. Financing and BNPL
Financing options are subject to credit checks and approval by our financing partner. You agree to provide accurate information for verification and comply with any additional terms presented during the financing process.
4. Shipping and Returns
Shipping times are estimates and may vary. Return eligibility and timeframes are governed by our return policy shown at checkout or on the order details page.
5. Prohibited Use
You agree not to misuse the platform, interfere with its security, or engage in fraud, abuse, or unlawful activity. We may suspend or terminate access for violations.
6. Intellectual Property
All content, trademarks, and software on this platform are the property of Rafiki Innovation Limited or its licensors. You may not copy or reuse content without permission.
7. Limitation of Liability
To the fullest extent permitted by law, Rafiki Innovation Limited will not be liable for indirect, incidental, or consequential damages arising from your use of the platform or services.
8. Changes to Terms
We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.
9. Contact
If you have questions about these Terms, contact Rafiki Innovation Limited at support@smartrafiki.co.tz.